At Ray Medical Ltd, we are committed to providing safe, reliable, and comfortable transport and ambulance services for our clients. Our ambulances are equipped with the latest safety features, allowing our staff to deliver high-quality, patient-focused care in a secure environment.
We are proud of our patient-centred approach that is suitable to the weather. We provide air conditioning when it is warm and keep our vehicles warm when it is cold. Our client-centred approach means we will consider our patient’s current situation and complete a thorough risk assessment to ensure everyone is safe and all risks are averted.
Our Secure Transport service covers a range of needs, including forensic unit transfers, as well as transporting patients between hospitals, courts, prisons, and high-, medium-, and low-security units.
Our dedicated team of mental health professionals provide trusted and reliable services and will carry out transport services in all weather conditions. Our team has one of the fastest response times in the industry.
We can cater for a range of needs which we know from experience is essential when dealing with mental health patients. Each journey we embark on is equally diverse and can include transfers between police custody suites, immigration centres, hospitals and transfers of patients detained under the Mental Health Act 1983. Whatever the circumstances, you can rely on our team to be professional and withhold judgement at every step.
Our Non-emergency Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments With a top-rated reputation, our ambulance services offer prompt, dependable support tailored to your needs, recognising the increasing demands on the NHS. Whether the individual is low- or high-risk, our secure transport solutions prioritize their comfort, safety, and quality of care

Our staff have the following qualifications/training.
- Full enhanced DBS
- Minimum Ambulance Care Assistant
- Mental Health Awareness
- Breakaway Training
- Control and Restraint Training
- Handcuff Training
- Minimum 12 monthly BLS checks
- (First Response Emergency Care Level 3 ) Training
Our Security unit has on board:
- 24-hour Live tracking
- CCTV recording to cover Staff and patients (Vans)
- IPC equipment (Infection Prevention Control)
- First Aid Equipment
- More Heating system & Air conditioning units.
- Secure vans fitted with Home Office Category B cells and a choice of seating layouts suited to the conversation and assessment of the contact.
